We spend a few hours every day to answer several hundred emails every single month. If you didn’t get an answer to your email, be sure to check your SPAM folder. Remember, when you purchase the DIY CUENCA LANDING GUIDE, you get free email support.
Again: we can't always answer every single email that comes in. Please understand, the internet and email in particular being what it is, that it is not infallible, you should also take the responsibility of checking your SPAM folder right away and making an extra effort to communicate with us. If you have a real life pressing need there is always the 'consulting button'. This is for a skype consulting session directly with Frank and Angie.
Remember, before contacting us with your questions, there are several hundred articles on the website. Just use the ‘search’ bar at the left side, and use different keywords for each subject you’re interested in so that you can pull up all the articles.
In addition, there are also several hundred videos for your viewing pleasure, and THEY’RE ALL FREE. We welcome your questions, but please remember, when you click on the ‘contact us’ button and read, you will see our policy is that we DON’T ANSWER PERSONAL QUESTIONS. Please save our time and yours by rephrasing your question.
It takes a lot of time and effort to put out all that information for free, it's a full time job.
As you may already know from following our writings, we share our experiences, instead of our opinions, as much as possible, so that people can make a more informed decision.
Again, we thank you for your patronage, and if you have any other questions, feel free to let us know.
Frank Angie and sons